Very few HNW clients feel they’re getting a personalised service
Only 17 per cent of high-net-worth clients around the world say their advice feels “seamless and personalised”. The 30th edition of the Capgemini World Wealth Report explains why fragmentation is rising and why “orchestration” of services is the answer, but warns that firms chasing personalisation at scale must have the right client insights and information in place first.
Shield sent almost $65 million to lead generators
ASIC is suing directors and compliance committee members of the Shield Master Fund’s responsible entity, Keystone Asset Management, for misuse of investor money. Among the allegations is that the managers of the fund sent almost $65 million to lead generators.
Trustee-for-hire model in trouble as EQT calls time on super and Diversa turns on Praemium
The ASX-listed parent company of Equity Trustees Superannuation Limited has confirmed it will divest its super trustee-for-hire business in the aftermath of the $1 billion Shield and First Guardian collapse. Diversa Trustees, which is being sued for onboarding First Guardian, is seeking compensation from Praemium should it be ordered by the court to remediate investors.
ASIC lambasts platform trustees for poor adviser oversight
ASIC has criticised platform trustees’ oversight of advice documents, monitoring of advice fee caps and investment holding limits in a damning report covering the industry’s major providers. The report comes as the Super Members Council launches a fresh attack on the more than $1 billion in advice fees being deducted from superannuants’ accounts.
Budget amendments could spell the end to SMSF property spruikers
SMSF property spruikers will see their business model shaken up as the government moves to end the ability for a trustee to borrow money for residential housing. The Greens secured an amendment to the government’s tax changes proposed in the May federal budget that would end the use of limited recourse borrowing arrangements for residential property.
What the new CGT rules mean for SME clients
The federal government’s recent announcement regarding small business capital gains tax concessions introduces significant changes that financial advisers must prepare for, writes financial adviser Sheshan Wickramage. By increasing the turnover threshold for the 50 per cent active asset reduction from $2 million to $10 million, the government has fundamentally altered the exit landscape for SME clients.
Balance of power shifting back to licensees
Under Australian law, financial advice licensees are recognised as powerful intermediaries between the distribution of financial products and household wealth. Now, licensees are starting to enjoy economic conditions commensurate with that heightened liability.
Shield and First Guardian AFCA complaints almost 3500 amid awareness drive
AFCA complaints about Shield and First Guardian have reached 3429 as ASIC has spent the past few weeks catching the attention of investors who are unaware they may have been invested in the schemes.
‘CRMs probably die a slow death’: Netwealth CEO
Netwealth chief executive Matt Heine believes CRMs will “die a slow death” as their place in the advice process becomes redundant. But the head of the fast-growing platform is aware that licensees are eyeing tech capabilities and the potential control that can be regained over the advice process by being the proprietors of those services.
Beware ‘unconscious concentration’: Rethinking diversification
Diversification is one of the most familiar ideas in investing. But Orbis Investments’ Eric Marais writes that looking around at the concentration risk that now defines large parts of today’s market, it is also one of the ideas most in need of a rethink.
Researcher Forum
Advice Policy Summit
This event is open to CEOs and senior leaders of financial planning licensees, dealer groups and boutique advice firms, along with C-suite executives in superannuation funds with oversight of advice, education and guidance.
How to avoid the ‘triangle of sadness’ in proposed capital gains tax changes
The proposed capital gains tax changes are not a reason in themselves to change asset allocation, but the new rules strengthen the case for holding growth assets in tax-efficient structures, such as superannuation, investment bonds, and exchange-traded funds held outside super.
The biggest game in town: Inside AustralianSuper’s retirement income strategy
Since Jacki Ellis joined the nation’s biggest profit-to-member super fund as head of retirement just over one year ago, she’s been assessing and building the fund’s capabilities with the aim of delivering a fully personalised experience to all members by 2035. But that’s not to say there won’t be benefits for members who retire before that.
The ‘powerhouse’ women driving AZ NGA’s next growth phase
AZ NGA has grown into a $700 million behemoth under the leadership of co-founder and CEO Paul Barrett, who has become the public face of the group. But as the advice equity aggregator moves into its next phase of growth, it’s the counsel and experience of four key women that has become critical to driving the business forward.
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